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Marks & Spencer participates in National Inclusion Week

30 Sep '20
3 min read
Pic: M&S
Pic: M&S

Marks & Spencer (M&S) is participating in this year’s National Inclusion Week in the UK. This year’s campaign theme is ‘Each One, Reach One’ to connect with someone else in order to better understand the opportunity inclusivity brings. M&S, headquartered in London, specialises in selling clothing, home products, and food products, mostly of its own label.

From the store teams, to the designers and developers that create and make the products and the distribution teams that help deliver them, M&S is a business that is built on people. And no two M&S colleagues are the same, because it is made up of over 78,000 colleagues with different backgrounds, perspectives, and ambitions.

“There have been some positive steps to create a more inclusive M&S, from establishing and growing our colleague networks bringing together different diverse communities such as BAME, LGBTQ+ and Gen for better gender balance, to setting targets for BAME (15 per cent) and female (50 per cent) leadership representation by 2022. The intentions are great but what really matters is what we do, and the actions we put in place to reach these targets,” Cleo Thompson, group head of diversity and inclusion said in a press release.

“2020 has brought about huge changes within our personal lives, our communities and within our business. I am thrilled that M&S has recognised the need to diversify the charities we support as we recently welcomed to our Sparks loyalty scheme both the Stephen Lawrence Charitable Trust and the Black Curriculum, which is helping to provide educational resources for our customers and their children via our social channels. I’m also looking forward to taking part in our new diversity and inclusion e-learning, which encourages everyone to take ownership and play a part,” Louise Blaize, who co-chairs BAME network said.

“For our customers, we’re aiming to become the most accessible retailer in our stores and online. I wanted to suggest becoming the first retailer to introduce the Hidden Disabilities Sunflower Lanyards in our stores after the fantastic response we had to our Kidswear range, dedicated to adaptive dressing for physical disabilities and the AccessAble guides we published on our website for every store. We receive great feedback from our customers and local communities about the work we’ve done and it really helps to go a long way towards making shopping easier,” Rob Rankin, store manager of M&S Merthyr Tydfil said.

Fibre2Fashion News Desk (GK)

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