Bangladesh unveils central complaint management system for e-com firms

Customers can now lodge complaints against companies using options like Facebook.

The government has also introduced the Digital Business Identification (DBID) system. E-commerce companies cannot operate without obtaining this identification certificate.

DBID holders can claim various benefits from the government, while the latter can monitor the former’s activities, according to Bangladeshi media reports.

The country is home to around 2,500 e-commerce companies.

Fibre2Fashion News Desk (DS)