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French company La Redoute selects Mirakl to develop marketplace

03 May '21
4 min read
Pic: La Redoute
Pic: La Redoute

Mirakl, the industry’s first and most advanced enterprise marketplace SaaS platform, has announced that La Redoute, French leader in e-commerce in fashion and home decoration, has chosen Mirakl to accelerate its marketplace initiative. With Mirakl, La Redoute will extend assortment and invest in international expansion to achieve even greater scale.

By transitioning the marketplace business onto the Mirakl marketplace platform, La Redoute will strengthen the development of the brand in France through La Redoute website, accelerate its international presence, and improve the user experience of sellers, Mirakl said in a press release.

La Redoute is building a profitable growth strategy based on its omni-channel approach to e-commerce. With 12 million unique visitors to its website, La Redoute now generates 90 per cent of its sales from digital. The marketplace, which launched originally in 2010, has enabled La Redoute to expand its lifestyle offering in home fashion and decoration, in addition to its own collections, and a large selection of brands. By re-platforming to Mirakl, La Redoute will be able to achieve a new level of operational efficiency and scale with the marketplace, strengthening its leadership in France and accelerating its international presence, particularly in the UK, Belgium, Switzerland, Spain, Portugal, Italy, and Russia, Mirakl said.

The La Redoute website is now opening to new partner brands and professional sellers that have been carefully selected by the La Redoute team for their alignment with the brand’s lifestyle, accessibility, and quality-focused values. These new brands will span fashion and home categories, as well complementary product categories such as watches, jewellery, IT, and connected devices. This offer expansion will accelerate La Redoute’s marketplace growth by significantly increasing website traffic and boosting awareness of the La Redoute brand, according to Mirakl.

La Redoute has a community of more than 600 sellers present on the La Redoute website, and carries out a rigorous selection process to ensure a consistent, high-quality experience. This new technological evolution of the marketplace will allow for its accelerated development and make it easier to welcome additional sellers to the platform in order to expand La Redoute’s offering.

La Redoute is committed to ensuring its partners provide a high level of customer service and works with marketplace sellers to ensure that customers always have a positive experience on the La Redoute website. The brand also takes every possible step to guarantee seamless transactions and secure payments for shoppers. Through the marketplace, sellers can access the customer base of the leading French fashion and home decoration e-commerce site. The platform also allows for a simple and fluid sales experience.

“At La Redoute, we have long been aware of the power of the marketplace model to quickly and securely extend our offer and as a result better meet the new expectations of our customers. With this new technological partnership with Mirakl, we want to go a step further. By further expanding our offer and improving the buying and selling experience, our ambition is to strengthen and consolidate our position as the preferred fashion and decoration lifestyle platform of families in France and Europe,” Nathalie Balla and Eric Courteille, co-CEOs of La Redoute said in a statement.

“We greatly appreciate the confidence La Redoute, the largest clothing and decoration marketplace in France, has placed in us. La Redoute has long chosen to place its marketplace at the heart of its digital transformation, making it one the main engines of its growth and success. We are very proud that La Redoute has chosen Mirakl to be its new technological platform. This project will allow the company to further accelerate its development and growth through a marketplace with very rigorously selected sellers and a large extension of referenced products,” Philippe Corrot, co-founder and CEO of Mirakl said.

Fibre2Fashion News Desk (GK)

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