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Amazon introduces conversational shopping assistant Rufus in India

29 Aug '24
1 min read
Amazon introduces conversational shopping assistant Rufus in India
Pic: Amazon

Insights

  • Amazon has introduced Rufus, a generative AI-powered shopping assistant, in beta for Indian users on the Amazon.in mobile app.
  • Rufus provides product recommendations, answers shopping queries, and helps with product discovery using Amazon's catalogue and web information.
  • The rollout will expand to more customers in India over the coming weeks.
Amazon has announced the beta launch of Rufus, a new generative AI-powered conversational shopping assistant, in India.

Rufus is an expert shopping assistant trained on Amazon’s product catalogue and information from across the web, to answer customer questions on shopping needs, products, and comparisons, make recommendations based on this context, and facilitate product discovery in the same Amazon shopping experience customers use regularly.

Launched in beta to a subset of customers on the Amazon.in mobile app, Rufus will progressively roll out in India in the coming weeks, the company said on its website.

Fibre2Fashion News Desk (RR)

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