PremiumWear declares new customer personalize service
08 Feb '05
2 min read
PremiumWear is pleased to announce that it now offers Complete 24/7/365 customer service, with telephone service representatives available to take orders and answer questions with regard to order status and inventory, 24 hours a day, 7 days a week, 365 days a year.
“Our customer's convenience and helping them grow their business is our utmost concern,” said Tom Bird, Vice President of Operations. “We realize that distributors today are busier than ever, with more and more demands on their time. Moving to 24/7/365 service ensures that whenever a customer needs us, there will be a live, friendly professional on the other end of the line to work with them personally.”
PremiumWear also offers a full range of self-service through its premiumwear.com website. A customer with a login can check order status, track shipments and find inventory availability on the site. The Company believes that the new addition of live service representatives 24/7/365 will provide distributors with even more of the service and information they need to successfully run their businesses, any time day or night.
“Life is 24/7 and now so are we,” said Tim Klouda, President, PremiumWear Promotional Products Division. We truly believe in our unique Complete Service, one-stop-shop business model and the outstanding level of service it enables us to provide our customers. Adding 'round the clock personalized service takes it to the next level.”
PremiumWear Inc with a history dating back to 1886 and headquartered in Minnetonka, Minnesota, designs, sources and markets knit and woven shirts, other apparel and accessories to the promotional products/ advertising specialty channels, the imprinted sportswear and uniform markets, and the golf pro and resort shop industries.
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