The system’s problems started on September 20, and have disrupted the submission of import and export general manifests, invoice verification and the overall customs clearance process, leading to significant delays in import-export activities.
BGMEA president Khandoker Rafiqul Islam wrote to the National Board of Revenue (NBR), requesting immediate action.
The Chattogram Customs Agents Association has written a separate letter to the Chattogram customs commissioner, urging a quick resolution to the software-related issue, domestic media outlets reported.
If the situation continues, it may halt export activities and force many exporters to resort to expensive air shipping, the BGMEA letter added.
Fibre2Fashion News Desk (DS)