UK-based leading retail company, John Lewis, has announced that it will reopen its shops in England and Wales, on April 12, 2021, following the latest government guidance. The company will also reopen its newly refurbished Edinburgh shop on May 14, 2021, and also plans to reopen its Glasgow shop from April 26, 2021, subject to government guidance.
After more than three months shut due to the national lockdown, the company will once again welcome customers through its doors to browse, shop, and use some of the much-needed services we have all been waiting for. From opening its changing rooms to help customers find the right fit, restarting children’s shoe fitting, in-person nursery appointments, to providing home design advice, personal styling appointments and technology support, there are lots of ways its partners will be helping customers get their lives back on track ahead of the summer, according to a press release by John Lewis.UK-based leading retail company, John Lewis, has announced that it will reopen its shops in England and Wales, on April 12, 2021, following the latest government guidance. The company will also reopen its newly refurbished Edinburgh shop on May 14, 2021, and also plans to reopen its Glasgow shop from April 26, 2021, subject to government guidance.#
In line with government guidance, next day Click & Collect services will also resume in John Lewis shops, in addition to pick-up locations in Waitrose, Co-op and Booths, taking the total number of collect locations to over 900.
Fitting rooms will be open with appropriate safety measures in place. The company will be providing ‘Customer Service Hosts’, who are assigned to welcome customers into the store and answer any questions while managing customer numbers, queues both at entrances and busy areas of the shop. They have raised the contactless payment limit in all shops from £30 to £45 to help customers minimise the need for contact while shopping. The limit will be further increased to £100 by the end of the year, according to John Lewis.
There will be protective screens at till points and areas of the shop where social distancing cannot be achieved between customers and Partners such as ‘Welcome desks’. There will be safe and simple returns process including new drop boxes and quarantining returned stock for 48 hours, John Lewis said.
“We are delighted to be welcoming our much-missed customers into our shops once more. We’re looking forward to reuniting customers with the joy of physical shopping, along with the excitement of our stores, whilst also introducing our customers to stylish new products at prices they won’t expect. We’re also excited to be opening up much-needed services and helping customers choose those items that are harder to buy online, from the perfect mattress, to road testing the right pram or finding the right pair of jeans. We want to make sure the shopping experience is as fun and inspiring as it’s ever been, while also ensuring that our customers and partners feel safe,” Pippa Wicks, partner and executive director at John Lewis, said in a statement.
Fibre2Fashion News Desk (GK)
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