Digitate, a software unit of Tata Consultancy Services (TCS), has announced that its cognitive automation solution, ignio, has been selected by the Aldo Group, a world-leading operator of footwear and accessory brands, to intelligently automate and simplify its enterprise IT operations. TCS is a leading global IT services and consulting organisation.
The Aldo Group, a long-standing TCS customer, selected TCS’ platform ignio – the world’s first cognitive automation solution for enterprise IT – as part of the continued digital transformation of its business operations. With their product portfolio and customer base significantly expanding in recent years, the retailer chose ignio as a solution for delivering intelligent automation in order to rapidly deploy new services, increase the resilience of its digital solutions and reduce operational risks, while simultaneously improving organisational efficiency and responsiveness, according to a press release.Digitate, a software unit of Tata Consultancy Services (TCS), has announced that its cognitive automation solution, ignio, has been selected by the Aldo Group, a world-leading operator of footwear and accessory brands, to intelligently automate and simplify its enterprise IT operations. TCS is a leading global IT services and consulting organisation.#
Ignio is designed to automate and optimise an enterprise’s IT operations and processes to improve speed and flexibility, reduce risk and enhance the user experience. The platform has the capacity to sense, think and act, integrating information from a wide range of sources to blueprint, self-learn and be contextually aware of an enterprise’s technology and operations. Ignio is offered as a services-as-software platform, deployed either on-premise or on the cloud, based on the needs of the business. It provides organisations with the ability to make informed decisions quickly and self-heal from operational incidents, while reducing the reliance on manual processes and modelling tasks.
“It is a major priority for the Aldo Group to move all of our services to a digital platform, and ensure a high level of resilience and agility. In recent years, as our business has expanded, our systems have become ever more complex. As such, ignio will help us to simplify the management of these systems, giving us greater efficiency and control over critical aspects of our IT operations,” Dominic D’Amata, vice president – architecture, governance, and infrastructure for the Aldo Group said.
“Ignio is increasingly being recognised for its unique ability to solve critical enterprise IT operations problems. We apply artificial intelligence to significantly improve existing processes. It’s an area that has not seen much widespread innovation in the last few years, and our customers are extremely excited about what we can do for them,” Akhilesh Tripathi, chief commercial officer at Digitate said. (GK)
Fibre2Fashion News Desk – India
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